Frequently Asked Questions
Everything you need to know about Kiki Ever Naturals products and our commitment to natural hair care.
To use Batana Oil, apply a small amount to the scalp or hair. Massage gently for 3-5 minutes. Leave in as a deep treatment or style as usual. For best results, use 2-3 times per week on clean, damp hair.
Yes, we offer wholesale pricing for salons, retailers, and bulk orders. Please contact us at wholesale@kikievernaturals.com or fill out the form on our Wholesale page to learn more.
We love partnering with passionate individuals! To become a Kiki Ever Naturals brand ambassador, fill out the application form on our 'Join the Kiki Crew' page. Share your love for natural hair and tag @kikievernaturals on social media.
Kiki Ever Naturals uses high-quality, organic, plant-based ingredients inspired by Caribbean botanical traditions. Our products are sulfate-free, cruelty-free, and crafted to celebrate and nourish every texture of natural hair.
Yes! Our products are formulated to work beautifully with all hair types and textures, from loose waves to tight coils. We celebrate the diversity of natural hair.
We process orders within 1-2 business days. Shipping typically takes 3-7 business days depending on your location. You'll receive a tracking number once your order ships.
Due to the nature of our handmade, natural products, we do not accept returns or exchanges once an order has been shipped. However, if there’s an issue with your order, please contact us within 48 hours of delivery and we’ll be happy to assist in resolving it.
Absolutely! All Kiki Ever Naturals products are 100% vegan and cruelty-free. We never test on animals and use only plant-based ingredients.